JET8 Cargo Company -- Japanese food online catalogue

Payment methods

Note: the ordered product(s) will be shipped upon the completion of the credit transaction.

Shipping information

The shippng costs (USD)

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Restricted countries and regions

In general, restricted countries and regions will be listed on the page of the individual items. However, due to the volatile nature of customs laws and regulations pertaining to the shipment of international refrigerated and frozen food items, there may be countries or regions to which we are temporarily unable to provide shipment. In the event that a user requests shipment to a country or region to which we are presently unable to provide shipment, we will inform the user accordingly and decline shipment. No fees or costs to the user will be incurred. We apologize in advance for any inconvenience this may cause.

Packaging

As different items are subject to differing customs laws and regulations, each individual type of item will be packaged in a separate container. In the event that a user requests multiple item types in a single order, this order will be treated as a single order, though each individual type of item will be packaged in separate containers. Please be aware of this.

Returns, exchanges, and cancellations and damaged shipments

We do not accept returns and cancellations. Please be aware of this. In the event that a shipment arrives damaged, please return the product to our offices immediately without opening the individual containers or wrapping.

Payment will be required in the following situations:

Please be aware

Upon receiving the product, please open the container carefully and inspect the goods without opening the inner containers or wrapping. In the event that the product has been damaged or spoiled, we will not accept any arrangements if the inner containers or wrapping has been opened. Please be aware of this. Further, we will not accept any claims beyond three days after the initial delivery of the shipment. We thank you in advance for your cooperation and understanding.